SotiDo Support

Support for the SotiDo web and mobile apps

Contact SotiDo support for sign-in problems, calendar or event questions, safety reports, and account access. Signed-in users can also open Support from account settings. Email remains available when you cannot sign in or no longer have the app installed.

Contact support

Email [email protected]. Include the platform you use, a short description of the issue, and the affected calendar or event link when relevant. Do not send passwords, authentication codes, private tokens, or payment-card details.

Privacy and account deletion

For privacy or data-deletion questions, email [email protected]. You can also review the Privacy Policy or follow the public account deletion instructions.

Common questions

How do I delete my account?

Open account settings in SotiDo and choose Delete account. If you cannot sign in, use the public account deletion instructions.

How do I report an event or user?

Use the report action in the relevant event screen. If the in-app action is unavailable, email support with the public event link.

Where can I read the service terms?

The current Terms of Service and Privacy Policy are available without signing in.

Service operator

SotiDo is operated by a private individual based in Indonesia. The email addresses above are the public contact channels for app issues, feedback, privacy requests, and feature suggestions.